Refund and Cancellation Policy

We believe in being upfront about this rather than burying it in fine print — here is our full Refund and Cancellation Policy.

No refunds once work begins

We carry out every project and service with the client's approval at each stage, so we don't offer full or partial refunds under any circumstances once an order is placed — it goes into processing immediately. A change of mind after work has started isn't grounds for a refund or a payment chargeback.

Delivery of content and files

We don't provide project content or files through external media (CD, pen drive, and similar) — everything is delivered digitally to avoid the complications that come with physical media. Once login details or content are handed over to you, you're solely responsible for them.

Pay only through official channels

All payments for our services must be made only in favour of "Trimwebsolutions", using payment details shared from our official email address, [email protected]. We have never authorized any individual or organization to collect payment on our behalf under any other name. We are not liable for any loss resulting from a payment made to an account, number, or person not confirmed by us directly through that address.

Cancelling a monthly service

An ongoing monthly service (SEO, digital marketing, a Care Plan, etc.) can be cancelled for the next billing cycle by notifying us before that cycle's renewal — the current, already-paid cycle is not refunded.

Governing law and jurisdiction

Any dispute related to this policy, or to Trimwebsolutions' services generally, is governed by the laws of India, and both parties submit to the exclusive jurisdiction of the courts at New Delhi, India.

Contact us

Questions about a payment or this policy can be sent to [email protected] or +91-78277-51662.